Wholesales FAQ

1. What is the difference between NUPTIO's wholesale business and retail business?

Nuptio offers better and more favourable prices to wholesales.

We create a flexible wholesale cooperation mode. What you need to do is to register a wholesale account, contact us to get the exclusive wholesale discount code, and fill in the necessary information. Then you will become our wholesale member.

This is almost no different from online shopping.

2. Is brand licensing available?

Sorry, we do not provide a brand license for the time being.

The Nuptio brand has self-operated retailing channels, and so, currently has no licensing plan.

No Nuptio logo will appear on any products for your wholesale customers. If you need to attach your own logo to products, please contact us.

3. Does it support free sampling?

For the first cooperation, we do not support free sampling. If you have concerns about product quality, it is suggested to buy a sample before bulk purchase. If the following purchase in a single transaction exceeds US$500, we will refund the initial sample fee.

For customers having a long-term cooperative relationship with Nuptio, we may offer free samples.

4. Do you provide customization services?

Yes, most of our products support customization. You may provide us with your requirements or your samples.

There is a requirement of minimum quantity order of 200pcs for a customized product.

If you need customization, please contact us via service@nuptiostore.com.

5. How Long is the Lead Time?

For low order quantity, we default express services and generally, parcels will be delivered in 10-20 days, while expedited delivery by DHL, FedEx and the like will only take 4-7 days.

For customization order, further negotiation is needed between the two sides.